AML Policy
1. General Provisions
The service applies measures to combat money laundering (AML) and counter-terrorism financing (CFT) in accordance with international standards. By using the service, the user confirms agreement with this AML policy.
2. Risk Score Model
All transactions are checked and evaluated using the Risk Score model.
- 0–50% — standard processing;
- 50–69% — increased risk, additional information may be requested;
- 70–100% — operation is suspended until verification is completed (KYC / SoF);
- Sanctions / Illegal — mandatory enhanced verification regardless of risk level.
If the acceptable risk level is exceeded, the exchange may be temporarily suspended.
3. AML Transaction Analysis
The verification includes analysis of the source of funds (SoF), transaction history, as well as connections with high-risk and sanctioned categories.
4. KYC / SoF
In case of increased risk, the service has the right to request:
- identity document;
- selfie with the document;
- proof of source of funds;
- transaction history or screenshots.
5. Verification Stages
Verification is carried out in several stages:
- initial AML analysis;
- if necessary — KYC / SoF request;
- analysis of provided data;
- decision on the operation.
6. Suspension of Operations
The request may be temporarily suspended in case of exceeding the Risk Score, suspicion of illegal origin of funds, or the need for additional verification.
7. Refund Policy
In case of refusal to pass verification or inability to complete the operation, the refund is made only to the sender's details.
- refund period — up to 7–10 business days;
- only network fee is deducted;
- additional fee is allowed only in case of confirmed expenses, but not more than 5% of the amount and not more than 100 USD.
For bona fide users whose funds are not related to illegal activity, only the network fee is deducted.
8. Preliminary AML Check
The user can пройти preliminary AML check before creating a request. The result does not guarantee the absence of additional verification.
9. User Agreement
By creating a request, the user confirms agreement with the service rules and this AML policy.
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